Three have become one

Capital Claims Services, is managed by three of the insurance claims
industry's premier authorities - Bill Randall, Paul Conway and Tim Cloney

CAPITAL is a full service investigative company whose primary focus is to
provide investigative products and services to insurance carriers,
self-insured corporations/entities and third-party administrators. CAPITAL
can handle your field investigative work, as well as all of your Special
Investigative Unit (SIU) needs.



CAPITAL’s primary objective is two-fold: to reduce our clients cost of loss by providing professional and experienced investigative resources to each and every case; and, to deliver high quality, timely investigation reports that absolutely meet our clients’ needs and requirements.

You can count on CAPITAL managing every case, from assignment to field investigation to final reporting, to ensure that investigations meet our standards: the highest quality performed cost effectively.



Bill Randall, President
Mr. Randall, former President of Capital Investigations, Inc., has been active in the Insurance Industry for 19 years. He worked as a multi-line Adjuster, Claims Manager and Regional SIU Manager for a major national carrier. A member of numerous industry and government SIU groups, he also chaired the CWCI Anti-Fraud committee.

Paul Conway, Senior Vice President of Sales, Marketing, and SIU
Mr. Conway, former President of Commercial Claims Solutions, Inc., possesses over 23 years of Insurance Industry experience holding SIU Director positions with both a national insurer and an international third party administrator. Mr. Conway has participated in several fraud advisory committees and continues to be active in the industry, speaking on all issues relating to insurance fraud.

Tim Cloney, Senior Vice President of Operations and Field Staff
Mr. Cloney former President of JLC Investigations, Inc., has over 18 years of experience in the Insurance Industry, with 7 years of prior experience in law enforcement. Mr. Cloney has managed Fraud Investigation Programs at various levels focusing on Workers' Compensation, Liability, and Medical Provider Fraud for several large insurance carriers and continues to be active throughout the industry participating and speaking for various Anti-Fraud organizations.